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    FAQs

    What products does Omi Beauty Store sell?

    Omi Beauty Store offers a variety of: * Undergarments * Lingerie * Bras * Nightwear * Fashion garments * Bridal innerwear * Women’s essentials and accessories

    Do you deliver all over Pakistan?

    Yes, we deliver nationwide across Pakistan, including major cities and remote areas.

    How long does delivery take?

    Estimated delivery times: * Major Cities: 3–5 business days * Remote Areas: 5–7 business days Delivery times may vary during sales, holidays, or due to courier delays.

    What payment methods do you accept?

    We currently accept: * Cash on Delivery (COD) * Debit/Credit Cards * Bank Transfer

    Can I return underwear or intimate items?

    For hygiene and safety reasons, underwear and intimate items are non-returnable and non-exchangeable unless received damaged or defective.

    Can I exchange a bra if the size doesn’t fit?

    Yes, bras that are: * Unworn * Unwashed * With original tags attached may qualify for exchange or store credit within the allowed return period.

    How do I request a return or exchange?

    You can contact our customer support team via: * WhatsApp * Instagram/Facebook DM * Email Please provide: * Your order number * Product details * Reason for return/exchange

    Are sale items returnable?

    No. Items purchased during sales, promotions, clearance, or special events are considered final sale and cannot be returned or exchanged.

    What if I receive a damaged or wrong product?

    If you receive a damaged, defective, or incorrect item: * Contact us within 3 days of delivery * Share clear photos/videos of the issue Our team will review and assist you with a replacement, exchange, or refund if eligible.

    Can I cancel my order?

    Yes, orders can be canceled before shipment processing begins. Once the order has been dispatched, cancellation may not be possible.

    How can I track my order?

    After your order is shipped, you may receive: * A tracking number * Courier updates via Email

    Do product colors look exactly the same as shown online?

    We try our best to display product colors accurately. However, slight variations may occur due to: * Lighting * Photography * Mobile/computer screen settings

    Is my order packed discreetly?

    Yes. All orders, especially intimate wear and undergarments, are packed securely and discreetly for customer privacy.

    Do you offer refunds?

    Refunds are only provided for eligible returned items that meet our return conditions after inspection and approval. Shipping charges are non-refundable.

    How can I contact Omi Beauty Store?

    Contact Information 📧 Email: support@omibeauty.store 📞 Phone: +92 320 0337333 📍 Karachi, Pakistan
    Omi Beauty

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    CUSTOMER SERVICE

    Phone: +92 320 0337333
    Email: support@omibeauty.store
    Address: 194 Khayaban-e-Tariq, Karachi 75500, Pakistan

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    HOW TO MEASURE FOR YOUR BRA SIZE

    Determining Your Underband Measurement

    To accurately determine your underband measurement, follow these steps while wearing a wired, non-padded bra. Gently place the measuring tape around your back and position it directly underneath your bust, aligning it with the area where your bra band typically rests. Ensure that the measuring tape runs parallel to the floor. If someone else is assisting you with the measurements, maintain your arms at your sides. As you exhale, pull the measuring tape snugly and take note of the measurement.

    Determining Your Bust Measurement

    To obtain your bust measurement, keep your elbows down and position the measuring tape across your back at the same level as your bra band, passing it under each arm and encircling the fullest part of your bust. Again, ensure that the measuring tape remains parallel to the floor. If someone else is helping you measure, keep your arms at your sides. Gently pull the tape, inhale and exhale, and record the measurement.

    After obtaining your underband and bust measurements, consult the OMI BEAUTY bra size chart to determine your size.

     

    TIPS FOR FINDING THE PERFECT FIT

    How to Measure your Under Bust Length

    1. Take a measuring tape and measure your Under bust. Now add +4 to this number. Eg: 29+4= 33inches
    2. Round it off to next even no =34, as bra sizes come in EVEN numbers only

    Now measure your BUST size

    1. Measure the fullest part of your bust to get your cup size. Eg: 36inches
    2. Calculate the difference between Bust size minus Band size to find out your cup size. Eg: 36-34= 2

    How to know your CUP

    If the difference between the above measurements is 1 your Cup size is A

    if it is 2=B, 3=C, 4=D, 5=E


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