FAQs

We have a size chart available on our website to help you determine the best size for you. It's essential to measure yourself accurately to ensure the perfect fit. We also have a bra calculator if you want to know the right size for you!

We recommend hand washing your lingerie in cold water with a gentle detergent to maintain its quality. Always check the care instructions on the label.

Yes, we accept returns and exchanges within 14 days of purchase. Please check our return policy for more details and eligibility criteria. All underwear sales are final, unless they are untouched, not opened and not used.

We take your privacy seriously and use industry-standard security measures to protect your data. You can learn more about our privacy policy on our website.

We offer a range of lingerie styles to cater to different preferences and occasions. Our product descriptions and customer reviews can help you find the right style for your needs.

Once your order ships, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment.

Absolutely! We offer gift options and discreet packaging to make it easy to purchase lingerie as a gift for someone special.

We value our loyal customers. You can join our loyalty program or subscribe to our newsletter to receive exclusive discounts and promotions.

You can contact our customer support team via email, phone, or through our website's contact form. Our support team is here to assist you with any questions or concerns you may have.

We are committed to responsible sourcing and sustainability. You can find information about our ethical practices and environmentally friendly initiatives on our website.

The ideal fit is when the band lies straight, around the front and back of the body. The centre of the bra lies flat against the breastbone, separating the breasts. The underwires should not cut or poke into the breast tissue and the sides of your bra should lie smoothly without binding or cutting.

For additional assistance, please reach out to help@omibeauty.com

At OMI BEAUTY, our products undergo rigorous testing, robust quality management and constant employee training to ensure the highest quality production standards are maintained

Hand wash is ideal, do this when you can 
 If you cannot hand wash, a mesh lingerie bag should be used in the washing machine 
 Always hang to dry. Dryers break down elastic and can cause cups to become deformed 
• When storing, avoid folding one cup into the other. This causes creases and the edge of the cup to flip outward and breaks down the overall shape of your bra

Different styles will fit slightly differently on the body, depending on the cut. If you have any questions regarding your perfect size, please see our measuring instructions here: https://omibeauty.store/pages/bra-guide For additional assistance, please reach out to help@omibeauty.com.

Our design teams work closely with top industry suppliers to ensure our fabrics are high quality, cutting edge and customized to our specifications and requirements.